> Sorry, I am new to this so I do not know what is
> needed.  I am using version 3.42-2.

3.4x has many problems, which is why I recomend 3.32
<http://ftorum.httrack.com/readmsg/17840/17833/index.html>

> The log file gives no hint as to what is wrong it

Did you increase the logging? extended or debug (options -> log)