| > I just wanted you to know the hell your product has
> contributed to for me. My site was ripped off using your
> software. They then went and applied for a credit card
> merchant account in my company's name. Now I'm going
> through the hell of trying to get this whole mess undone.
> I realize that this is not your fault. Criminals will
> always find some way of committing crimes. But you will
> be happy to know that your product is helping criminals
> do their job!
I have to respond to this immediately. You are not being fair. At this rate
you will sooner or later have to blame the criminal's ISP, the credit card
company, your own ISP, the W3C specifications, and so on. We've been through
all this before. At this forum and elsewhere. Where does it all end, and where
do you start taking responsibility for the security of your website. The
internet is a worldwide marketplace. Go next Saturday to your local market and
speak to the market workers. They'll tell you they don't take responsibility
for the goods that are stolen, even though it's their responsibility to open
the gates through which the thieves pass every Saturday.
I am not the developer of HTTrack. So, I'm just a user. However, like you, I
also run e-commerce websites. In fact, one of the main tools we wish to use is
HTTrack. It will enable our users to do a lot with their accounts. We're still
testing, but I have already decided that HTTrack will be part of the
framework. When we go into production, I will ensure that every client makes a
contribution, in some way, to the developers of this very useful software.
Here is an argument that has often been used before. Especially vis a vis
complaints like yours. No one sues the gun makes for the millions of gun
crimes every year. Why do you think that is so? | |